Burlington Coat Factory has offered a layaway program since 1972, but not all locations have it. The layaway term is 60 days, with a recent increase from 30 days. A 20% deposit is due at the time of purchase, with another 20% payment due within 14 days. The remaining balance is due upon pickup. There is a non-refundable $5 service charge, and a $5 'cancellation fee' is charged if you change the layaway in any way. Refunds are not given in cash, but shoppers may be able to convert fees to a gift card. Baby Depot, a division of Burlington Coat Factory, has the same layaway policy, except the layaway period is 90 days.
Characteristics | Values |
---|---|
Layaway term | 60 days (recently increased from 30 days) |
Deposit | 20% |
Additional payment | 20% due in 14 days |
Service charge | $5 (non-refundable) |
Cancellation fee | $5 |
Refund method | Store credit |
Minimum deposit | $10 or 20% (whichever is greater) |
Cancellation/delinquency fee | $10 or 10% (whichever is less) |
Items ineligible for layaway | Food items, wall art, rugs, lamps, or furniture |
ID requirements | Valid photo ID required for all layaway contracts, pick-ups, and refunds |
Partial pick-ups | Not permitted |
Mark-downs | Not applicable to items on layaway |
What You'll Learn
Burlington Coat Factory's layaway policy includes a $5 service charge
Burlington Coat Factory offers a layaway program that includes a $5 service charge. The program has been in place since 1972, but it is not available at all locations. The layaway term is 60 days, although some sources state 30 days, and Baby Depot layaway purchases are extended to 90 days.
The layaway policy requires a 20% deposit at the time of purchase, with an additional 20% payment due 14 days later. There is also a non-refundable $5 service charge, and a $5 cancellation fee for any changes made to the layaway. If the layaway is not completed on time, or if it is cancelled, the items will be returned to stock and an additional $10 fee will be charged.
Valid photo ID is required for all layaway contracts, pick-ups, and refunds. Refunds will only be provided in the form of merchandise credit, and partial pick-ups are not permitted. Certain items, such as food, wall art, rugs, lamps, and furniture, cannot be placed on layaway.
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A minimum deposit of $10 or 20% is required
Burlington Coat Factory has offered a layaway program since 1972. While not all locations offer layaway, those that do require a minimum deposit of $10 or 20% (whichever is greater) to initiate the process. This deposit is made in addition to a non-refundable $5 service fee.
The layaway term is 60 days, although Baby Depot layaway purchases are extended to 90 days. Another 20% payment is due 14 days after the initial deposit, and the rest of the balance is due upon pickup. If you do not complete your layaway on time or cancel at any time, all items will be returned to stock and you will be charged an additional $10 fee.
Valid photo ID is required for all layaway contracts, pick-ups, and refunds. Partial pick-ups are not permitted, and merchandise on layaway will not be marked down. Refunds will only be provided in the form of merchandise credit.
It's important to note that certain items cannot be placed on layaway, including food items, wall art, rugs, lamps, or furniture.
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Items on layaway are held for 30 days
Burlington Coat Factory offers a 30-day layaway policy, which is the standard period for most stores. This means that items on layaway are held for 30 days. During this time, you are required to make a series of payments until the balance is paid in full. The first payment is a minimum deposit of $10 or 20% (whichever is greater) along with a non-refundable $5 service fee. After 14 days, another 20% payment is due. If you do not complete your layaway within the 30-day period or decide to cancel, the items will be returned to stock, and you will be charged an additional $10 fee.
It is important to note that not all Burlington Coat Factory locations offer layaway, and certain items are excluded from the layaway policy, including food items, wall art, rugs, lamps, and furniture. Additionally, refunds for cancelled layaway items will only be provided in the form of merchandise credit, not cash.
Compared to other retailers, Burlington Coat Factory's layaway policy is considered stricter as it requires a larger upfront deposit and does not offer cash refunds for cancelled items. However, the company has offered a layaway program since 1972, providing customers with an option to purchase items without needing the full amount upfront.
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A $5 cancellation fee is charged if you change the layaway
When you put an item on layaway at Burlington, you are agreeing to keep it on hold for 30 days (or 90 days for Baby Depot purchases). You must pay a minimum deposit of $10 or 20% (whichever is greater) upfront, as well as a non-refundable $5 service fee. If you change your mind about the layaway at any point during this period, you will be charged a $5 cancellation fee, and your items will be returned to stock. You will also be charged an additional $10 fee.
The $5 cancellation fee is a standard charge across all Burlington stores, and it is applied if you change your layaway in any way. This includes cancelling the layaway or making changes to the items included in the layaway. The fee is non-refundable and is separate from the $5 service fee and any deposit you have paid.
It's important to note that the cancellation fee is not the only consequence of changing your layaway. As mentioned earlier, if you cancel your layaway, all items will be returned to stock. This means that if you decide to cancel, you will lose the opportunity to purchase the items you had initially selected. Additionally, any payments you have made towards the layaway, including the deposit and service fee, will not be refunded in cash. Instead, you may be able to convert these fees into a gift card.
The $5 cancellation fee is a way for Burlington to discourage customers from frequently changing or cancelling their layaways. By charging a small fee, Burlington can help manage the administrative burden of constantly updating layaway orders. Additionally, the fee helps to protect Burlington's inventory by reducing the number of items that are placed on hold but never purchased.
In summary, the $5 cancellation fee at Burlington is a standard charge applied if you make any changes to your layaway order, including cancellations. This fee is designed to help manage the administrative burden of changes and protect inventory, and it is separate from other fees and deposits associated with the layaway process.
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Refunds are given in the form of store credit
Burlington Coat Factory's layaway policy states that refunds are given in the form of store credit. This means that if you cancel your layaway plan or return your items after completing the layaway, you will not receive your money back in cash. Instead, you will be provided with store credit in the form of a gift card. This store credit can be used to make purchases at Burlington Coat Factory or Baby Depot, which is owned by the same company.
The company's policy on refunds is important to note, as it differs from some other retailers that may offer cash refunds. By providing store credit, Burlington Coat Factory encourages customers to continue shopping with them. This can be beneficial if you plan to make future purchases at their stores. However, if you do not intend to shop there again, the store credit may be less valuable to you.
It is worth mentioning that the company's layaway policy has specific requirements and fees. For instance, merchandise put on layaway will be held for a certain period, usually 30 days, with a minimum deposit and a non-refundable service fee. If you do not complete the layaway on time or decide to cancel, additional fees may apply, and the items will be returned to stock. These are essential considerations when deciding whether to utilise the layaway program at Burlington Coat Factory.
In summary, understanding the refund policy is crucial when using the layaway service at Burlington Coat Factory. By offering store credit instead of cash refunds, the company incentivises customers to make future purchases. While this may be convenient for those who frequently shop at their stores, it is important to carefully review their layaway terms and conditions to ensure you are comfortable with the potential fees and requirements involved.
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Frequently asked questions
The layaway term is 60 days, recently increased from 30 days.
A 20% deposit is due at the time of purchase, with another 20% payment due 14 days later.
There is a non-refundable $5 service charge, and a $5 "cancellation fee" if you change the layaway in any way.
All items will be returned to stock, and you will be charged an additional $10 fee.